John Ledbetter
About Me
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Experienced engineer and leader with a proven track record in building and scaling engineering organizations. Seeking opportunities to contribute to the growth and success of an innovative company.
Education & Skills
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B.S., Computer Science University of Colorado, Boulder
Experience
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Grayscale Labs Principal Engineer
2021 - PresentGrayscale is an early stage, VC backed SaaS startup focused on recruiting and hiring automation.
- Led a small team of developers focused on delivering greenfield products quickly in response to customer feedback.
- Helped expand into the enterprise customer market by building and maintaining a SAML/SCIM standards-based Single Sign-On solution.
- Eliminated an expensive third-party vendor by implementing a robust direct API integration with SAP SuccessFactors.
- Supported account managers and support representatives by building an admin panel allowing them to perform common tasks without engineering.
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CallRail Principal Engineer; Director of Engineering, Infrastructure
2014 - 2021CallRail is a marketing and analytics SaaS platform that helps businesses that depend on phone calls understand their inbound lead sources.
- Set the technical master plan for Engineering infrastructure, identifying both short and long term technical needs and solutions.
- Managed three teams of developers focused on telephony, infrastructure and core platform services.
- Reduced incident frequency and severity via implementing Service Level Objectives and a blameless incident postmortem process.
- Improved developer ownership, productivity and velocity by driving decomposition of a monolithic application into more maintainable and isolated services with well-defined gRPC interfaces.
- Designed, built and maintained a system which handled approximately 4,000 requests/second of embedded content to customer's websites.
- Designed, built and maintained the service managing SMS and MMS, handling approximately 20,000 inbound and outbound messages per day.
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Rivalry Principal Engineer
2013 - 2014Rivalry was a two-person startup that focused on quantifying Sales Representative performances, and helping to drive improvement via coaching and gamification.
- Built an advanced reporting and sales gamification platform integrated with Salesforce.com.
- Managed deployment and operations along with the entire product development process.
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Vitrue, OracleSenior Software Engineer
2011 - 2013Vitrue (acquired by Oracle) was a software company focused on social media marketing and analytics.
- Led a team of four developers overseeing the Virtue Analytics dashboard.
- Built and maintained a reporting engine that ingested and aggregated metrics across multiple social media platforms.
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Cisco Systems Software Engineer I
2008 - 2010- Developed features and bug fixes for the Adaptive Security Appliance (ASA) Firewall.
- Contributed to the design and development of an ASA security module for the Cat6k Router.
Open Source Contributions
- systemd-journal ruby bindings, used by fluentd and other projects.
- simple-tile, a GNOME Desktop extension for window management.
- GNOME Desktop Project -- librsvg, a rust-based SVG renderer.
- Linux Kernel (barely).